Privacy Policy

Last updated: December 12, 2024

Introduction

Canonically ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your email address and any display name you choose.
  • Learning Data: Your reading progress, vocabulary lists, flashcard performance, and learning preferences within the app.
  • Payment Information: If you subscribe to our premium features, payment processing is handled by Apple App Store or Google Play Store. We do not store your payment card details.
  • Communications: If you contact us for support, we retain correspondence to assist you.

Information Collected Automatically

  • Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
  • Usage Data: App features you use, time spent reading, books accessed, and interaction patterns to improve our Service.
  • Analytics: We use analytics tools to understand how users interact with our Service and to improve user experience.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our language learning Service
  • To personalize your learning experience with spaced repetition algorithms tailored to your progress
  • To sync your reading progress and vocabulary across devices
  • To process subscriptions and manage your account
  • To respond to your inquiries and provide customer support
  • To send you updates, security alerts, and administrative messages
  • To analyze usage patterns and improve our app's features and content
  • To detect and prevent fraud or abuse

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist in operating our Service (e.g., cloud hosting, analytics), bound by confidentiality obligations.
  • Legal Requirements: When required by law or to respond to legal process, protect our rights, or ensure safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Your learning data is retained to preserve your progress and vocabulary history. If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate personal information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Export: Request a portable copy of your data.
  • Opt-out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at privacy@canonically.app.

Children's Privacy

Our Service is not directed to children under 13 (or other age as required by local law). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Canonically

Email: privacy@canonically.app

General Inquiries: hello@canonically.app